Removing friction from frontline work

Frontline teams do not struggle because they lack effort or intent. They struggle when guidance is hard to find, unclear, or outdated. In fast-moving manufacturing, logistics, and distribution environments, even small gaps in guidance can lead to delays, rework, and unnecessary downtime.

Since launching in the fall of 2025, WorkWise product updates centered on one question:
How do we make it easier for teams to execute work the right way, every time, under real-world conditions?

The answer was not more documentation. It was removing friction across the lifecycle of frontline guidance: how it is captured, how it is shared, and how it is maintained as work evolves.

Share and Embed guidance where work happens

One of the most common execution challenges is a simple yet costly one: people often cannot find the right guidance when they need it.

Sharing

WorkWise made it easier to distribute procedures instantly using shareable links and QR codes. Teams can now place guidance directly at stations, on equipment, or within workflows so operators do not have to search or ask around.

This reduces delays, keeps work moving, and ensures that every shift uses the same standard.

Embedding

Embedding allows WorkWise procedures to live directly inside systems of execution like WMS and TMS, as well as internal knowledge hubs—bringing standard work into the flow of daily operations. Instead of duplicating content or forcing teams to jump between tools, guidance becomes part of the environments teams already use.

Together, sharing and embedding help eliminate “where do I find this?” moments and make standard work easier to access across sites.

Make instructions clear with visual Annotations

Even when guidance is available, clarity matters. Long videos or generic instructions can leave too much room for interpretation, especially in noisy or time-pressured environments.

Annotations allow teams to easily add text, shapes, and visual callouts directly to procedure videos. Critical steps, checks, and points of emphasis are highlighted exactly where they matter.

This reduces ambiguity, improves right-first-time execution, and helps new or rotating operators understand not just what to do, but what to pay attention to.

Keep SOPs current with Trimming, Merging, and Language Accuracy

Outdated SOPs are one of the biggest risks to consistent execution. In 2025, WorkWise introduced tools to make maintaining guidance faster and more realistic for operational teams.

Trimming and Merging

Operators and SMEs often capture work in multiple short clips. Trimming and merging make it easy to combine those clips into a clean, focused procedure without starting over. Teams can remove unnecessary footage, tighten steps, and update guidance quickly as processes change.

This reduces the time and effort required to keep SOPs current, with no specialty editing skills required.

Company Dictionary

Every operation has its own terminology, acronyms, and product names. The company dictionary improves transcription accuracy by recognizing organization-specific language. That means clearer text guidance, better search results, and less manual cleanup.

Together, these features make it easier to treat SOPs as living assets instead of static documents that fall behind reality.

What these updates enable for operations teams

Taken together, these updates enable measurable operational outcomes.

Teams roll out updates faster because guidance can be shared and embedded instantly. Operators make fewer mistakes because instructions are visual and clear at the point of work. SOPs stay current because editing and maintenance no longer require heavy production effort.

Most importantly, execution becomes less dependent on who happens to be on shift. The best way of doing the work becomes accessible to everyone, across sites and time zones.

Get started with WorkWise

If your teams are still relying on static SOPs, binders, or outdated videos, the gap between documentation and execution will continue to grow.

WorkWise is designed to close that gap by turning real-world expertise into clear, visual guidance that is easy to share, easy to use, and easy to keep current.

Start a free 7-day trial or book a demo to see how WorkWise brings speed, consistency, and clarity to frontline execution.

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